Question 1

Can I walk in, or do I need to book an appointment?

Accepted Answer

We operate by appointment only to ensure each client receives dedicated time and care. You can easily book your session online through our website or give us a call/text to schedule.

Question 2

What types of massage services do you offer?

Accepted Answer

We offer a wide range of massage services, including relaxation, deep tissue, sports, prenatal, lymphatic drainage, infant massage, craniosacral therapy, and therapeutic massage. Each session is customized to meet your unique needs.

Question 3

What types of natural medicine services do you offer?

Accepted Answer

We offer a variety of natural medicine services, including herbal consultations, custom herbal remedies, aromatherapy, energy healing, red light therapy, and detox services.

Question 4

What can I expect during my first visit?

Accepted Answer

When you come in for your first visit, we'll have a warm and friendly conversation about your health history, your goals, and any concerns you might have. This helps us create a personalized treatment plan just for you, ensuring the best possible results.

Question 5

Is insurance accepted for your services?

Accepted Answer

Yes, we accept some insurance plans. We can also provide a super bill with codes for you to get reimbursed through your insurance. Additionally, we accept Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and VA benefits.

Question 6

What is your cancellation policy?

Accepted Answer

We require at least 2 hours’ notice for cancellations or reschedules. Missed appointments or late cancellations may be subject to a cancellation fee or shorter appointments.

Question 7

Do you offer gift certificates?

Accepted Answer

Yes! Gift certificates are available and make a wonderful gift for any occasion. They can be purchased in person or online.

Question 8

Can I purchase your products?

Accepted Answer

Yes, you can purchase a selection of our herbal remedies, aromatherapy blends, skincare, and wellness products both in our office and online.

Question 9

Are red light therapy and foot detox safe for all clients?

Accepted Answer

Most clients can safely benefit from red light therapy and foot detox, but certain conditions may require caution. We'll review your health history beforehand to ensure these services are safe for you.

Question 10

How should I prepare for my massage or therapy session?

Accepted Answer

Arrive a few minutes early, wear comfortable clothing, and drink plenty of water before and after your session. No special preparation is required.